IT Services offers several ways to ways for customers to receive alerts and stay informed. Each notification service is opt-in so customers remain in control of the communications volume.
Mailing Lists
Three Andrew mailing lists are offered that include messages from the parent list.
ECE-ITS-Alerts – Unscheduled outages and time-sensitive information. Does not include messages from any other list.
ECE-ITS-Maint – Scheduled outages, service changes, and other technical updates. Includes ECE-ITS-Alerts messages.
ECE-ITS-News – General news and information. Includes ECE-ITS-Alerts and ECE-ITS-Maint messages.
ECE IT Services offers a Twitter account for alerts similar to the ECE-ITS-Alerts mailing list. Tweets should be infrequent and will contain a link to more information. If other communications channels fail, this method will be used to send brief updates and further instructions.