Common Comsol Install and Use License Problems

 Issues common to all Comsol installations

Server unreachable

  • You must be connected to the CMU VPN or another CMU network. 
  • Only one instance of the Comsol application may be run by a user at a time. 
 Research license issues

User unrecognized by server

  • Your Andrew account must be added to the research license.

  • The account you are using to install and run Comsol must match your Andrew username. If you do not already have a matching account on your computer, create a new account that matches your Andrew username. Do not rename an existing account. If you are installing Comsol on a Windows system, the account you use to run the Comsol installation must have administrative privileges.

 ClassKit license issues

Feature unavailable

 Other License Issues

No Research Licenses Available, No Research Licenses available for specific modules

  • The research license is oversubscribed, there are more share holders than there are licenses. Some groups have opted to limit the number of seats for use over their group rather than one seat per user. In these cases, license contention may occur, particularly during peak use periods. 

Version Date Comment
Current Version (v. 6) Jul 18, 2023 14:08 John Alacce
v. 5 Jun 20, 2023 18:16 John Alacce
v. 4 Jun 20, 2023 18:15 John Alacce
v. 3 Feb 15, 2022 17:24 John Alacce
v. 2 Feb 15, 2022 14:58 John Alacce
v. 1 Oct 05, 2021 10:34 Daniel Fassinger

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