Common Comsol Install and Use License Problems

Comsol licenses are centrally hosted by CMU Computing Services.

Inquiries can be sent to CMU Computing Services at it-help@cmu.edu

Issues common to all Comsol installations

Research license issues

Your Andrew account must be added to the research license.
The account you are using to install and run Comsol must match your Andrew username. If you do not already have a matching account on your computer, create a new account that matches your Andrew username. Do not rename an existing account. If you are installing Comsol on a Windows system, the account you use to run the Comsol installation must have administrative privileges.

ClassKit license issues

If you are a classkit user , you must launch Comsol using the following parameters -c 1718@comsol.andrew.cmu.edu -ckl

Other License Issues

The research license is oversubscribed, there are more share holders than there are licenses. Some groups have opted to limit the number of seats for use over their group rather than one seat per user. In these cases, license contention may occur, particularly during peak use periods.

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