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Technical Support is available during normal university hours: Monday-Friday 8:00am – 5:00pm. If you need assistance, please email us. See the table below for contact recommendations.

Limited emergency support is available between 5pm and 8am M-F and on holidays and weekends. A voicemail message left at extension x-1732 will trigger a notification for an on-call staff member.

DEPARTMENT

FOR HELP WITH:

SEND EMAIL TO:

Electrical and Computer Engineering

ECE Receiving

receiving@ece.cmu.edu

ECE Building Facilities

facilities@ece.cmu.edu

ECE Labs

labs@ece.cmu.edu

ECE Web Application Issues

devservices@andrew.cmu.edu

ECE Audio-Visual Videoconferencing

avhelp@ece.cmu.edu

ECE General IT Issues

help@ece.cmu.edu

CIT Dean’s Office

CIT Dean’s Office IT Issues

help@its.cit.cmu.edu

Engineering and Public Policy

EPP IT Issues

help@its.epp.cmu.edu

Mechanical Engineering

MechE IT Issues

help@its.me.cmu.edu

Civil and Environmental
Engineering

CivE IT Issues

help@its.ce.cmu.edu

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