Before your first login, the new computer must be connected to the CMU network or it will not be able to contact CMU servers to verify your University account (also referred to as your Andrew account).

Use one of the following methods to connect to the CMU network before you try to login to Windows.

CMU Wired Ethernet - See https://www.cmu.edu/computing/services/endpoint/network-access/wired/how-to/
CMU Wireless - See https://www.cmu.edu/computing/services/endpoint/network-access/wireless/how-to/index.html
CMU VPN after connecting to internet (via either wired or wireless network).

After connecting to your wired or wireless network, click the button to the left of the network icon to open the Cisco Secure Client . See callout in image above.
Enter SBL.VPN.CMU.EDU and click the Connect button.
Enter your Andrew username and password. In the secondary password field enter the passcode generated by your DUO app or CMU issued key fob .

After you connect to the CMU network using one of the methods listed above login to the Windows computer using your Andrew username and password .

Common Configuration tasks

Computer Backup

Crashplan (ECE Faculty and Staff Only) - Launch Crashplan from the Start Menu and login with your Andrew username and password.

Other items

Printing - See https://cmu-enterprise.atlassian.net/wiki/spaces/ITS/pages/2102001640/How+to+Install+a+Networked+Printer+-+Windows+10

This document - https://cmu-enterprise.atlassian.net/wiki/spaces/ITS/pages/2103017471/Getting+Started+With+a+New+Windows+Computer

ECE-ITS Public Resources

Getting Started With a New Windows Computer

Common Configuration tasks

Computer Backup

Email and Calendar

File Sharing and Collaboration

Oracle Apps/Citrix Workspace

Communication